Introduction to Cookies
Cookies are small text files that are stored on your device when you visit our site. At Luckymate Casino, we use them to support a secure and consistent experience for every player. This Luckymate Casino cookie policy explains, in plain language, what these files do and how we handle them responsibly. We do not use cookies for purposes beyond what is described in this policy, and we aim to keep our practices clear so you understand what happens in the background while you play.
Why We Use Cookies at Our Casino
Cookies play a practical role in how our site functions day to day. One of their main jobs is keeping you securely logged in as you move between pages, so you are not asked to re-enter your details every time you open a new game or check your balance. Without this, your session could be interrupted at inconvenient moments, particularly during active gameplay.
We also use cookies to remember basic preferences, such as your chosen language or display settings, so the site feels familiar each time you return. This reduces the need to reset options manually and helps the platform respond the way you expect it to.
Another core purpose is maintaining stable, uninterrupted sessions while you are playing. Online casino games rely on a steady connection between your device and our servers, and cookies help support that connection without constant disruption. This is particularly relevant during live dealer sessions, including blackjack, roulette, baccarat and other live dealer tables, where timing and continuity matter.
In short, our use of cookies is centred on security, functionality and session stability rather than anything more elaborate. We treat this as a foundational part of running a reliable site, not an optional extra. If you have questions about any of these purposes, our support team is available through live chat and email, 24 hours a day, seven days a week.
Types of Cookies We Deploy
We organise the cookies used across our site into clear categories, based on their function. These categories help explain why certain cookies are necessary and others are more about convenience.
- Essential or Strictly Necessary Cookies: These support core account security, including keeping you logged in and protecting your session from unauthorised access. Without these cookies, basic functions such as staying signed in while browsing games or visiting the cashier would not work reliably.
- Functionality Cookies: These remember settings you have chosen, such as language preference, so you do not need to reselect them on every visit. They contribute to a smoother, more consistent experience across desktop and mobile browsers.
- Performance Cookies: These help us understand how the site is performing from a technical standpoint, so we can maintain stability across devices, including the fully mobile-optimised experience available on iOS and Android browsers.
We do not currently confirm the use of targeting or advertising cookies for personalised offers as part of this policy. If that changes, we will update this document accordingly. Our aim is to keep cookie use limited to what supports security, functionality and site performance, rather than broader tracking purposes.
You can review or adjust your cookie settings at any time, and we encourage you to check your Luckymate Casino cookie settings periodically if your preferences change.
Third-Party Cookies in iGaming
Some elements of our site rely on third parties to function properly, and these providers may place their own cookies as part of that process. For example, our live dealer offerings, including blackjack, roulette, baccarat and other live tables, along with video poker and other game types, depend on underlying technology providers to run smoothly, and cookies help maintain that connection during play.
Similarly, when you use payment methods such as PayID, Visa or Mastercard to deposit or withdraw funds, the providers behind these payment options may use cookies to help verify transactions and support fraud prevention. This is standard practice across regulated payment processing and helps protect both players and the platform.
We do not control these third-party cookies directly, since they are set and managed by the respective game or payment providers rather than by us. However, we only work with partners whose practices align with maintaining a secure and functional environment for our players. If you would like more detail on how a specific provider handles data, we recommend checking their own privacy documentation alongside our Luckymate Casino cookie policy.
Managing & Deleting Cookies
You can manage cookies for your Luckymate Casino account directly through your browser settings, regardless of whether you are using a desktop or mobile device. Most browsers allow you to view, block or delete cookies through their privacy or security settings, and instructions vary slightly depending on the browser you use.
If you choose to block or delete essential cookies, please keep in mind that this may affect core functionality, including your ability to stay logged in or move smoothly between the cashier, live dealer tables and other sections of the site. Functionality cookies, if disabled, may also mean that settings like language preference are not remembered on your next visit.
We encourage you to review cookie preferences through your browser controls whenever you want to see what is currently stored or adjust your Luckymate Casino cookie preferences New Zealand settings. Doing this periodically can help you stay informed about what is running in the background while you play.
Policy Updates & Contact Information
We may update this cookie policy from time to time to reflect changes in regulation or in how our site operates. When updates occur, the revised version will be published on this page, so we encourage you to check back periodically.
If you have questions about this policy or how cookies are used across our site, our support team is available through live chat and email, 24 hours a day, seven days a week. You are also welcome to read our full privacy policy for further detail on how we handle personal information more broadly. As a platform operating under a licence from Curaçao eGaming, we take our compliance obligations seriously and aim to keep our documentation clear and current.